Frequently Asked Questions (FAQ)

Quickly find solutions to the problems you encounter

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📦 Installation Issues

What to do when Windows Defender keeps flagging as virus?

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This is a common false positive issue. You can resolve it through the following methods:

  1. Add to whitelist: Open Windows Defender, go to 'Virus & threat protection' > 'Manage settings' > 'Add or remove exclusions', add the application's installation directory to the exclusion list.
  2. Re-download: Make sure to download the latest version from the official GitHub page.
  3. Verify file integrity: Use SHA256 checksum to verify the downloaded file is complete.
  4. Temporarily disable real-time protection: Temporarily turn off Windows Defender's real-time protection during installation.

Tip: The application is completely open-source software. You can view the source code on GitHub to confirm its security.

What to do when macOS shows 'Cannot be opened because the developer cannot be verified'?

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This is macOS's security mechanism. Here's how to resolve it:

  1. Right-click the application and select 'Open'
  2. Click 'Open' in the popup dialog
  3. Or go to 'System Preferences' > 'Security & Privacy' > 'General', click 'Open Anyway'

For Apple Silicon Mac:

  • Make sure you downloaded the Apple Silicon version
  • If you still have issues, you can run in Terminal: sudo xattr -rd com.apple.quarantine /Applications/ClashParty.app

How to install AppImage files on Linux?

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Steps to install and run AppImage files:

  1. Download the AppImage file locally
  2. Right-click the file, select 'Properties' > 'Permissions', check 'Allow executing file as program'
  3. Or use command line: chmod +x ClashParty.AppImage
  4. Double-click to run, or use command: ./ClashParty.AppImage

🌐 Connection Issues

Connected successfully but can't access internet?

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Please troubleshoot with the following steps:

  1. Check subscription status: Confirm if your subscription has expired or if you've run out of traffic
  2. Switch nodes: Try connecting to other server nodes
  3. Test latency: Perform latency tests and choose nodes with lower latency
  4. Check system proxy: Confirm system proxy settings are correct
  5. Restart application: Completely close and restart the application
  6. Check firewall: Ensure firewall isn't blocking the application's network access

Note: If all nodes are unusable, please contact your service provider to confirm service status.

Connection speed is very slow?

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Methods to optimize connection speed:

  1. Select best node: Use latency test feature to choose the node with lowest latency
  2. Change protocol: Try different protocol types (such as Reality, VLESS, Hysteria)
  3. Adjust DNS: Change DNS servers in settings (recommend 1.1.1.1 or 8.8.8.8)
  4. Close other apps: Close other applications that consume network bandwidth
  5. Check local network: Confirm local network connection is stable

Frequent disconnections and reconnections?

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Methods to resolve disconnection issues:

  1. Change nodes: Current node might be unstable, try other nodes
  2. Check network environment: Confirm local network connection is stable
  3. Adjust reconnection settings: Enable auto-reconnect feature in application settings
  4. Update application: Make sure you're using the latest version
  5. Contact service provider: If the problem persists, contact your service provider

⚙️ Configuration Issues

How to import subscription links?

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Detailed steps to import subscription links:

  1. Copy the subscription link provided by your service provider
  2. Open the application, click the '+' button on the main interface
  3. Select 'Import from Clipboard' or 'Import from URL'
  4. Paste the subscription link and click 'Add'
  5. Wait for the configuration file to download

Supported subscription formats:

  • Standard V2Ray subscription
  • Clash subscription
  • Single node links (vmess, vless, trojan, etc.)

How to set up routing rules?

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The application currently doesn't support custom routing rule settings. If you need advanced routing rule functionality, please refer to the alternative clients recommended in this article.

  • Clash Verge Rev (Recommended, Windows/macOS/Linux)
  • ClashX Pro (macOS)
  • sing-box

For detailed tutorials, please refer to: Application Routing Rules Setup Guide

How to set up auto-start on boot?

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Methods to set up auto-start on boot:

Windows:

  1. Open application settings
  2. Find 'General Settings' or 'System Settings'
  3. Enable 'Auto-start on boot' option

macOS:

  1. Go to 'System Preferences' > 'Users & Groups' > 'Login Items'
  2. Click '+' to add application
  3. Or enable auto-start option in application settings

Performance Issues

Application using too much memory?

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Methods to optimize memory usage:

  1. Restart application: Regularly restart the application to free memory
  2. Reduce subscriptions: Delete unnecessary subscription configurations
  3. Turn off logging: Disable detailed logging in settings
  4. Update version: Use the latest version, which usually has performance optimizations
  5. Check system resources: Ensure system has enough available memory

CPU usage too high?

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Methods to reduce CPU usage:

  1. Change protocol: Some protocols (like VMess) have higher CPU usage, try VLESS or Trojan
  2. Reduce concurrent connections: Lower the maximum concurrent connections in settings
  3. Turn off unnecessary features: Such as real-time speed monitoring, detailed logging, etc.
  4. Check background apps: Ensure no other applications are using too much CPU

🔧 Troubleshooting

Application won't start?

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Steps to resolve startup issues:

  1. Check system compatibility: Confirm operating system version meets requirements
  2. Run as administrator: Right-click and select 'Run as administrator'
  3. Check firewall: Ensure firewall isn't blocking the application
  4. Reinstall: Uninstall and re-download the latest version
  5. Check dependencies: Ensure system has necessary runtime libraries installed
  6. Check logs: Review application log files for error information

How to reset application settings?

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Methods to reset application settings:

Method 1: Reset within application

  1. Open application settings
  2. Find 'Advanced Settings' or 'System Settings'
  3. Click 'Reset Settings' or 'Restore Defaults'

Method 2: Manually delete configuration files

  • Windows: %APPDATA%\Clash Party
  • macOS: ~/Library/Application Support/Clash Party
  • Linux: ~/.config/Clash Party

Note: Resetting settings will delete all configurations, including subscription information. Please backup important data beforehand.